What delivery options do you offer and what are the costs?
- EXPRESS DELIVERY £6.99 - A FULLY Tracked service with delivery usually in 1 - 2 working days (Order by 2pm)
- STANDARD (Usually 3 - 5 Working Days) £3.99
- STANDARD FREE - When you spend over £40 (Usually 3 - 5 Working Days/UK only)
- NEXT DAY COURIER - £10.99 (Order by 2pm)
- INTERNATIONAL STANDARD & EXPRESS - From £12.50
Looking for a guaranteed next day service? Although the vast majority of orders arrive next day using our EXPRESS DELIVERY service, select NEXT DAY COURIER for extra peace of mind (99% delivered next day).
All delivery times are measured from the date of dispatch from us (usually same or next day, see below).
----Working in partnership with Royal Mail, DHL, DPD LOCAL and FedEx to deliver your orders----
STANDARD FREE & STANDARD
All Standard and Standard Plus deliveries include mainland UK, Scottish Highlands, Channel Islands and Northern Ireland. Services also include Saturday delivery where possible but this is not guaranteed. Where delivery is not possible your order will be taken to your nearest Post Office and a notification of attempted delivery card will be left. We regret we cannot deliver to PO Box numbers
You are eligible to STANDARD FREE delivery when you spend over £40. Please note free delivery includes mainland UK, Scottish Highlands, Channel Islands and Northern Ireland but excludes ROI, Europe and the Rest of the World and is only eligible for UK addresses. We reserve the rights to withdraw free delivery or amend the qualifying spend at any time. Bulky items are excluded from this offer and delivery options will be quoted to you separately after your order request is placed.
EXPRESS DELIVERY & NEXT DAY COURIER
Orders must be placed by 2pm (Monday to Friday) and in stock items will normally be dispatched same day so you should normally receive your order the next working day (95% of orders are received the next working day) or the following day. Any orders placed after 2pm cannot be guaranteed to be received the next working day. Delivery times are estimates and no refund will be given on the delivery amount charged if the delivery company does not deliver within this timescale. Orders placed on a Friday before 2pm will be delivered on the following Monday unless the premium Saturday delivery service has been selected. Saturday delivery is only available in certain mainland UK regions and orders must be received by 2pm on Friday. Orders placed after 2pm on Fridays will be processed on the next working day (usually Monday).
The cost of a guaranteed EXPRESS TRACKED and NEXT DAY COURIER (or sometimes same day) delivery for those ultra urgent orders is dependent upon your postal location and can be quoted over the phone if you need this option.
INTERNATIONAL STANDARD & EXPRESS
The cost of International delivery is dependent on the country you wish the order to be sent to and prices start from just £12.50. The cost can vary from country to country so be sure to check carefully before you place your order as no refund can be given for delivery costs. You will be quoted a delivery cost when you checkout. Our International EXPRESS service is not available for all countries. This option will only appear at checkout for eligible countries.
Delivery times for our International STANDARD & EXPRESS services are:
- Europe 3 to 5 working days
- Rest of the World 5 to 7 working days
Deliveries to the Channel Islands, Isle of Man and other countries may also be subject to delays due to Customs checks and may involve additional costs or duties which you may have to pay in the receiving country. Delivery timescales are an estimate and may take longer.