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Delivery/Non-delivery

Delivery estimates shown on Our website are a guide only and We accept no liability for delays out of Our control. We aim to dispatch ‘in stock’ items the same day when you place your order before 3pm, however items that are out of stock or placed after 3pm, will take longer. The cost of delivery is clearly displayed during the checkout process and is Your responsibility to check the correct delivery option is selected at the time of payment. We will inform You when Your order has been dispatched and an expected delivery day (where possible), therefore it is Your responsibility to ensure that someone is present at the requested delivery address for a signature (if required).

In the unlikely event of non-delivery We will make every effort to resolve the issue as quickly as We can, however, it may take up to 15 days for orders within the UK, and 30 days for overseas orders due to Royal Mail and other couriers “lost” and “missing” delivery procedure. We ask that You take the appropriate steps to contact Your local Royal Mail or courier delivery centre to confirm the order is not being held there for You