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How do I return items?

It’s as easy as One - Two - Three to return at an item to us. Follow the steps below for a hassle free return experience:

  • One - Fill in the returns section on your delivery note clearly stating the reason for returning your item(s)


  • Two - Send the unwanted item(s) back to us within 30 days and in its original condition to the below address


  • Three - Sit back and relax! We will take care of the rest. Refunds will be credit back onto the card you paid within 10 working days. If you are exchanging then you will receive your new order in 10 working days of us receiving your request. For further details of exchanging an item(s) please see the 'Exchange an Item(s)' section


  • Returns Address:

    • theSwimmingShop.com
    • 1st Floor
    • 75 Milford Road
    • Reading
    • Berkshire
    • RG1 8LG