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What delivery options to you offer and what are the costs?

  • STANDARD FREE - When you spend just £30 (Usually 4 - 5 Working Days/UK only)
  • STANDARD (Usually 4 - 5 Working Days) £2.99
  • PRIORITISED DELIVERY (Usually 2 Working Days) - Your order is prioritised and picked first! £3.99
  • TRACKED NEXT WORKING DAY £6.99
  • INTERNATIONAL/INTERNATIONAL PLUS (TRACKED) from £4.99

  • All delivery times are measured from the date of dispatch from us (usually same or next day, see below).

    ----Working in partnership with Royal Mail, DHL and DPDLOCAL to deliver your orders----




    STANDARD FREE, STANDARD & PRIORITISED DELIVERY

    All Standard and Standard Plus deliveries include mainland UK, Scottish Highlands, Channel Islands and Northern Ireland. Services also include Saturday delivery where possible but this is not guaranteed. Where delivery is not possible your order will be taken to your nearest Post Office and a notification of attempted delivery card will be left. We regret we cannot deliver to PO Box numbers

    You are eligible to STANDARD FREE delivery when you spend £30 or over. Please note free delivery includes mainland UK, Scottish Highlands, Channel Islands and Northern Ireland but excludes ROI, Europe and the Rest of the World and is only eligible for UK addresses. We reserve the rights to withdraw free delivery or amend the qualifying spend at any time.


    TRACKED NEXT WORKING DAY

    Orders must be placed by 3pm (Monday to Friday) and in stock items will be dispatched same day so you should normally receive your order the next working day (95% of orders are received the next working day). Any orders placed after 3pm cannot be guaranteed to be received the next working day and no refund will be given on the delivery amount charged. Orders placed on a Friday before 3pm will be delivered on the following Monday unless the premium Saturday delivery service has been selected. Saturday delivery is only available in certain mainland UK regions and orders must be received by 3pm on Friday. Orders placed after 3pm on Fridays will be processed on the next working day (usually Monday).

    The cost of Tracked Next Working Day delivery is dependent upon your postal location and will be quoted at time of checkout.


    INTERNATIONAL/INTERNATIONAL PLUS (TRACKED)

    The cost of International delivery is dependent on the country you wish the order to be sent to and prices start from just £4.99. The cost can vary from country to country so be sure to check carefully before you place your order as no refund can be given for delivery costs. You will be quoted a delivery cost when you checkout. Our International Plus (Tracked) service is not available for all countries. This option will only appear at checkout for eligible countries.

    Delivery times for our International & International Plus (Tracked) services are:

  • Europe 3 to 5 working days
  • Rest of the World 5 to 7 working days

  • Deliveries to the Channel Islands, Isle of Man and other countries may also be subject to delays due to Customs checks and may involve additional costs or duties which you may have to pay in the receiving country.