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We aim to make your shopping experience easy and hassle free by providing you with as much detail as possible but understand you may have a question or query you just can’t find the answer to. If this is the case please contact one of our dedicated Customer Service team who will be happy to help. Please use one of the following methods to get in contact with us:

 

Contact Form

Provide us with as much detail as possible, quoting order numbers where applicable, so to assisting our customer service team in giving you a detailed and relevant response. We aim to respond to all email correspondence within 24hours.

Send your query now by clicking here to be taken to our contact form

 

Telephone

Sometimes email just isn’t fast enough! If your query is urgent please call one of our dedicated Customer Service team between our business opening hours.

Call us on 0330 111 29 29 (option 2)

Opening hours
9.00am to 5.00pm Monday – Friday
9.00am to 3.00pm Saturday

 

Complaints

If our high standards have not been met then please contact us so we can resolve the issue for you. Please address all complaints to us via the following email , giving as much detail as possible to allow us to deal with your complaint efficiently.